Draft · last updated 4 November 2026
Draft: this page is being reviewed by our attorney before MarketSafe opens to the public.
These terms are an agreement between you and MarketSafe (Pty) Ltd (registration number 2022/345330/07), which runs MarketSafe. By creating an account or using MarketSafe, you agree to them.
Our Posting rules and Privacy policy form part of these terms. Please read them too.
Before you can list, message or report, you must confirm your cellphone number and email address and pass our ID check. The details you give us must be true and your own.
Keep your password to yourself. You’re responsible for what happens on your account, so tell us straight away if you think someone else has used it. We can refuse or remove a verification if we find that details were false.
MarketSafe is a place to find each other and chat safely. When you buy or sell, the deal is between you and the other member. MarketSafe isn’t the seller, doesn’t own or inspect the items, and isn’t a party to the sale.
We check that members are who they say they are, but we can’t promise that an item is as described, that a member will finish a deal, or that every member will behave honestly. Check the item before you pay, and follow our safety advice.
MarketSafe doesn’t take, hold or pass on payments. You pay each other directly at hand-over, so we can’t refund you or reverse a payment. If we add “Pay safely” later, separate terms will apply to it.
You keep the rights to what you post. By posting it, you allow MarketSafe to store, copy, resize and show it on MarketSafe, and in links that you or others share, so that we can run the service. You must own what you post, or have permission to use it, and it mustn’t show other people without their agreement.
We have zero tolerance for abusive members and objectionable content. You must not:
Where MarketSafe lets members rate each other after a deal, reviews must be honest and about that deal. We can remove reviews that are fake, abusive or break these terms.
Members can report listings and other members, and block members they don’t want to hear from. We act on reports as explained on our Reports & complaints page. If you break these terms or the law, or put other members at risk, we can remove your content and limit, suspend or close your account. A person makes these decisions, and you can ask us to look at a decision again.
MarketSafe is free to use during the beta. If we introduce fees, we’ll tell you before they apply. The beta is a test version: features may change, and things may not always work as they should.
We work to keep MarketSafe safe and available, but we can’t promise it will always work without interruptions or errors. As far as the law allows, MarketSafe isn’t responsible for loss or damage that comes from deals between members, from the items themselves, or from what members say or do.
Nothing in these terms takes away rights you have under South African law that can’t be limited, including under the Consumer Protection Act where it applies.
You can ask us to close your account at any time by contacting us. We can close accounts that break these terms. When an account closes, we keep some information as our Privacy policy explains.
We may update these terms. The date at the top shows the latest version, and we’ll tell you about important changes before they take effect. If you keep using MarketSafe after that, the new terms apply.
These terms are governed by the law of the Republic of South Africa, and South African courts deal with any dispute about them. Our company details are on the contact page.